WHEN CAN I SIGN-UP FOR CLASS?
The class schedule opens every Tuesday at 11AM for the following Monday – Sunday.
WHAT IS YOUR LATE POLICY?
To ensure the safety of our clients, if you are new to SLT you need to arrive prior to class time, as late entry will not be permitted. We require that all new clients receive a proper introduction to the instructor and Megaformer, so we suggest arriving 10 minutes before class begins. Thank you in advance for understanding!
If you are not a new client, it is recommended that you arrive at least five minutes before the start of class. However, we understand that life happens! In the case that you arrive late for class, your spot may be given to a walk-in client. If you arrive more than 15 minutes after start time, you will not be allowed entry for your safety and the experience of all clients.
If you wish to cancel a class, you must do so at least 12 hours in advance or your class credit will be forfeited. Please review our cancellation and walk-in policy in the event you are unable to make your scheduled class.
ARE THERE DIFFERENT LEVEL CLASSES?
Our standard All Levels classes welcome all fitness levels, however, we do offer Essentials classes for a slower-paced class and more detailed instruction. We also offer Hardcore classes for a more intense experience. SLTame classes are offered in select regions where clients will find an experience between an Intro and All Levels class.
CAN I TAKE A SLT CLASS IF I’M PREGNANT?
If you were regularly taking SLT before you got pregnant, you can continue to take class as long as you feel comfortable and have your doctor’s approval. All of our instructors are trained in pre and postnatal modifications. If you are new to SLT, we do not advise you to try it for the first time when pregnant. Doctors don’t recommend taking a new workout when pregnant, especially something as core-intensive as SLT.
ARE CREDITS TRANSFERABLE BETWEEN REGIONS?
Credits may only be used in the region they were purchased. List of regions as follows: NYC, Brooklyn/LIC, Hamptons, Long Island, Westchester, Greenwich, Short Hills, Hoboken, Philly, Bloomfield Hills, Boston, Raleigh . Exception: NYC credits can be used in Brooklyn.
DO YOU OFFER A MONTHLY UNLIMITED MEMBERSHIP?
We offer a monthly unlimited membership at some of our studios. Our unlimited membership auto-renews each month. You can book up to one (1) class per day and are subject to no-show and late cancelation fees. See studio pricing for details.
HOW MANY CALORIES DO YOU BURN IN ONE CLASS?
While everyone is different, it has been reported that you can burn up to 500 calories per class.
DO YOU HAVE CHILDCARE IN THE STUDIO?
We do not offer childcare in any of our studios.
ARE PETS ALLOWED IN STUDIO?
Only service pets are allowed in SLT studios.
HOW DO I BUY CLASS CREDITS?
Class credits can be purchased on our site. Please make sure to purchase in the region you are looking to take class. All sales are final. All classes must be prepaid. Classes are non-refundable, exchangeable or transferable.
can i buy both intro offers or do i have to choose one?
You can buy both the Intro 2-Pack and the One-time 3 Pack. Just make sure to purchase the Intro 2-Pack first. You’re eligible for the One-time 3 Pack at any time.
WHAT IS THE RETAIL RETURN POLICY?
- Merchandise must be returned within 15 days of purchase to the same studio from which it was purchased.
- All merchandise must be unwashed, unaltered and unworn with the original hangtags attached.
- All garments are subject to inspection.
- Refunds will only be issued in the form of account credit.
- We reserve the right to refuse a return for any reason at our discretion. This includes, but is not limited to, if merchandise does not comply with our return policy (worn, washed, without tags, outside the 15 day period, etc).
DO I NEED TO CREATE AN ACCOUNT?
Yes! All clients must create an account in order to purchase class credits and register for class. To create an account, go to your desired studio and click on ‘book a class.’
HOW EARLY SHOULD I ARRIVE FOR CLASS?
If it’s your first time at SLT, please arrive at least 10 minutes prior to the class start time to sign our waiver, check-in and get a tour of the studio. If you are not a new client, we recommend arriving at least 5 minutes prior to your class start time.
WHAT SHOULD I WEAR TO CLASS?
Wear comfortable clothes you can move easily in, much like you’d wear to the gym or a yoga class. For both safety and sanitary reasons, we require that you wear socks with a grip on them in all studios.
DO YOU HAVE SHOWERS?
We do not have showers but we do have lots of goodies for you to freshen up with post-class!
DO YOU HAVE LOCKER ROOMS?
We do not have locker rooms, but we offer cubbies or lockers to store your personal belongings.
HOW OLD DO YOU HAVE TO BE TO TAKE AN SLT CLASS?
All clients must be at least 14 years old. Clients ages 14-17 will require a signature from a parent or guardian in-studio.